NEW Hours - effective 07/01/23

Office Hours

Monday - Thursday

8:00 a.m.  - 4:00 p.m.

​Closed on Friday

10270 Highway 10

Ethel, Louisiana  70730

225-683-9698 / 225-683-9610 fax


Emergencies / Outages - 225-683-3509

Let EFRW help you pay your water bill each month with our                          Payment is debited directly from you checking or savings account each month and there's no service charge!

OR

Do it yourself with our Online Bill Payment Service.  Simply go to the "Online Bill Pay" Page and select your option. You will be directed to a website that will allow you to use your debit/credit card to complete your payment transaction and EFRW will be notified immediately! (A small Convenience charge will apply)

Are you in the loop?  EFRW now offers up to date information with our "BEN One Call Now Notification System". There's no cost to join. Simply complete & submit the 

 and you'll get a personal phone call, text message, or email advising you of scheduled outages, disconnects, and advisories.



Tired of waiting on your water bill to arrive in your mail box.  EFRW now offers                           where you can receive your water bill fast and convenient straight to your in box at no additional charge.  Complete the online application and email us to get started today.


 

​​​​B.E.N.

 (Update contact information)


Services Available

Paperless Billing

East Feliciana Rural Water System, Inc.

Pay by phone:

                1-888-842-4218

Incorporated 1972

Pay online at the click of a button:

** Customer Application and Service Agreement must be received within 48 hours of fees being paid; otherwise fees will be refunded.

Need HANDICAP Assistance?

Contact Melissa 225-683-9698 ext3

Signed up for Text Alerts?

  Be sure to send the message "ALERT" to 22300 to activate the service once you've submitted your phone number to us!!

"USDA Rural Development is an Equal Opportunity, Provider and Lender."  If you wish to file a Civil rights program complaint of discrimination, complete the USDA Program Discrimination complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form.  You many also write a letter containing all the information requested in the form.  Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W. Washington, D/D. 210250-9410, or call (800)795-3272 (voice) or (202)720-6382 (TDD) or email at program.intake@usda.gov."   


​             HANDICAP ASSESSIBLE

"This institution is an equal opportunity employer"

Louisiana Rural Water Association names East Feliciana Rural Water System

as 2019 System of the Year- Southern Region

(See Full Press Release under NEWS)