East Feliciana Rural Water System

DISCONNECT PROCEDURES

Payment must reach our office by the 15th of the month; otherwise, your meter will be disconnected WITHOUT FURTHER NOTICE. Bill must be PAID IN FULL in order to avoid disconnection of services. PAID IN FULL means the past due amount and the current month’s bill must be paid to a zero balance. If service is disconnected, in order to reconnect your service at a later date, the bill must be paid in full, plus a $50 service charge. In order to reinstate services, the payment must be made at our office at 9923 Battle Road. Payment for reinstatement of services must be made in money order. NO CASH PAYMENTS WILL BE ACCEPTED. Disconnected services with no deposit on file, will be required to pay a $75 deposit, plus the reconnect fee, and the bill in full, in order to have service reconnected. Payment for reinstatement of service made before 2 p.m will be reconnected the same day. Payment for reinstatement of services made after 2 p.m. will be reconnected on the next business day. Any unauthorized tampering that may cause damage to your meter will result in a $225 replacement fee in order for your service to continue. If you have any questions, please call between 8:00 a.m. and 4:00 p.m., Monday through Friday.